Domestic Debt Recovery

Consumer and household collections handled with professionalism, empathy and respect for debtor rights.

All services

We manage consumer and household debt collections with professionalism and empathy. Our team balances firm recovery action with respect for debtor rights, ensuring compliance with Ghana's consumer protection regulations.

01

Clear Communication

Clear communication and transparent costs from the very first contact.

02

Ethics & Law First

Recovery efforts guided by ethics and law, safeguarding debtor dignity.

03

Structured Follow-ups

Scheduled follow-ups and payment reminders that keep repayments on track.

04

Payment Plans

Affordable, documented repayment arrangements that debtors can honour.

05

Performance Reporting

Regular reporting so you always know where every account stands.

06

Escalation Options

Where a debtor refuses to pay, we discuss legal options and proceed only with your approval.

Why choose ECL

Your trusted domestic debt recovery partner.

  • Clear communication and transparent costs
  • Recovery efforts guided by ethics and law
  • Structured follow-ups and performance reporting
  • Compliance with Ghana's consumer protection regulations